Name

Phone number

Email address

 

Please choose one option in regards to our use of your card on file:

My preferred method of payment is the card on file. Please charge my card whenever my balance becomes negative. This includes payment for classes at the beginning of the session and drop-in classes. I do not need to receive a notification email prior to the charge. I will accept the emailed, itemized receipt as record of my transaction.
My preferred method of payment is cash or check. Please notify me by email when my balance is low, and if it becomes negative. I understand that if I don’t provide cash or check payment within one week of this notification email, my card will be charged to cover the negative balance.

 

Please choose one option for your Personal Training session payments:

I buy 10 sessions at a time to train at a discounted rate. If you charge the card on file to cover a negative balance, please also charge me for 10 more sessions.
I prefer not to pre-pay for my sessions. Do not charge my card for any future sessions if my balance becomes negative and requires an automatic payment.

 

Please note: All credit card transactions are charged a 2% processing fee. Clients must cancel a session by contacting their trainer at least 24 hours in advance to avoid being charged for the session.

 

No Refund Policy: When you join Clay for personal training or classes, you are committing to your health and well-being. We want to support you anyway we can, but we understand that life happens and things occur that are out of your control. If you find that you need to be away from Clay for an extended period of time, we will hold your funds in your Clay account until you are able to return. This also helps you be accountable to yourself and your health and fitness goals. In general, we have a No Refund Policy except in a case of emergency.